This project is my observation of South Downs Cafe. This is a cafe with a special theme of cycling and football. Through field observation, I studied the behavior and emotional changes of customers in coffee shops. I use Sketchbook to record observations and visualize customer needs, which reflects the importance of user experience to users. I summarized three interesting observations. Second, the environment of regional design optimizes the customer experience. Third, derivatives attract different kinds of people.

Human Timer is a mobile phone application for adult users to help users reduce unnecessary dependence on mobile phones and help users use their time more efficiently and humanely. This app adopts the visual image of "capsule" to convey a "smart and caring" brand image and bring users a warmer experience. User-friendly, fun functional design is the core feature of the app. It not only provides personalized suggestions to help users gradually adjust their mobile phone usage habits, but also provides a unique gamified task completion mechanism to make users feel relaxed and happy, and successfully help users focus on the task to get a sense of accomplishment.

Brightie is a healing smart lighting mobile app for international students (ages 18-25). It aims to provide users with emotional support and practical functionality through a warm visual design and interactive experience. The app effectively relieves the loneliness and pressure of users living in a foreign country, while optimizing their learning and living environment. Brightie is not only a lamp, but also an emotional assistant for users and a partner in life. Brightie heals every moment of life, helping to adjust emotions and find a balance between learning and socializing.